{"id":199588,"date":"2026-06-19T18:22:36","date_gmt":"2026-06-19T16:22:36","guid":{"rendered":"https:\/\/gioiavera.it\/request-return\/"},"modified":"2026-11-09T16:12:07","modified_gmt":"2026-11-09T15:12:07","slug":"request-return","status":"publish","type":"page","link":"https:\/\/gioiavera.it\/en\/request-return\/","title":{"rendered":"Request a Return"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull gv-return-page has-global-padding is-layout-constrained wp-container-core-group-is-layout-d01b6d48 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--3-xl)\">\n<div class=\"wp-block-group gv-return-page__inner has-global-padding is-layout-constrained wp-container-core-group-is-layout-d47b35dd wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-9a05ba5b wp-block-group-is-layout-flex\">\n<p class=\"has-muted-color has-text-color has-body-lg-font-size wp-block-paragraph\">Select the order and items you would like to return. If you checked out as a guest, enter your order number and the email address used for your purchase.<\/p>\n\n\n\n<p class=\"has-muted-color has-text-color has-sm-font-size wp-block-paragraph\">You can attach helpful photos or documents. Before submitting your request, please read our <a href=\"https:\/\/gioiavera.it\/en\/returns-refunds\/\">returns and refunds policy<\/a>.<\/p>\n<\/div>\n\n\n\t\t\t<div class=\"srfm-form-container srfm-form-container-199656 srfm-form-container-199656-b6fe6791 gv-return-form srfm-bg-color gv-return-form\">\n\t\t\t\t\t\t<style>\n\t\t\t\t\/* Need to check and remove the input variables related to the Style Tab. *\/\n\t\t\t\t.srfm-form-container-199656-b6fe6791 {\n\t\t\t\t\t\t\t\t\t\t\/* New test variables *\/\n\t\t\t\t\t--srfm-color-scheme-primary: #113B3D;\n\t\t\t\t\t--srfm-color-scheme-text-on-primary: #FFFFFF;\n\t\t\t\t\t--srfm-color-scheme-text: #1D1D1B;\n\t\t\t\t\t--srfm-quill-editor-color: #113B3D;\n\n\t\t\t\t\t--srfm-color-input-label: #1D1D1B;\n\t\t\t\t\t--srfm-color-input-description: hsl( from #1D1D1B h s l \/ 0.65 );\n\t\t\t\t\t--srfm-color-input-placeholder: hsl( from #1D1D1B h s l \/ 0.5 );\n\t\t\t\t\t--srfm-color-input-text: #1D1D1B;\n\t\t\t\t\t--srfm-color-input-prefix: hsl( from #1D1D1B h s l \/ 0.65 );\n\t\t\t\t\t--srfm-color-input-background: hsl( from #1D1D1B h s l \/ 0.02 );\n\t\t\t\t\t--srfm-color-input-background-hover: hsl( from #1D1D1B h s l \/ 0.05 );\n\t\t\t\t\t--srfm-color-input-background-disabled: hsl( from #1D1D1B h s l \/ 0.07 );\n\t\t\t\t\t--srfm-color-input-border: hsl( from #1D1D1B h s l \/ 0.25 );\n\t\t\t\t\t--srfm-color-input-border-disabled: hsl( from #1D1D1B h s l \/ 0.15 );\n\t\t\t\t\t--srfm-color-multi-choice-svg: hsl( from #1D1D1B h s l \/ 0.7 );\n\t\t\t\t\t--srfm-color-input-border-hover: hsl( from #113B3D h s l \/ 0.65 );\n\t\t\t\t\t--srfm-color-input-border-focus-glow: hsl( from #113B3D h s l \/ 0.15 );\n\t\t\t\t\t--srfm-color-input-selected: hsl( from #113B3D h s l \/ 0.1 );\n\t\t\t\t\t--srfm-btn-color-hover: hsl( from #113B3D h s l \/ 0.9 );\n\t\t\t\t\t--srfm-btn-color-disabled: hsl( from #113B3D h s l \/ 0.25 );\n\n\t\t\t\t\t\/* Dropdown Variables *\/\n\t\t\t\t\t--srfm-dropdown-input-background-hover: hsl( from #1D1D1B h s l \/ 0.05 );\n\t\t\t\t\t--srfm-dropdown-option-background-hover: hsl( from #1D1D1B h s l \/ 0.10 );\n\t\t\t\t\t--srfm-dropdown-option-background-selected: hsl( from #1D1D1B h s l \/ 0.05 );\n\t\t\t\t\t--srfm-dropdown-option-selected-icon: hsl( from #1D1D1B h s l \/ 0.65 );\n\t\t\t\t\t--srfm-dropdown-option-text-color: hsl( from #1D1D1B h s l \/ 0.80 );\n\t\t\t\t\t--srfm-dropdown-option-selected-text: #1D1D1B;\n\t\t\t\t\t--srfm-dropdown-badge-background: hsl( from #1D1D1B h s l \/ 0.05 );\n\t\t\t\t\t--srfm-dropdown-badge-background-hover: hsl( from #1D1D1B h s l \/ 0.10 );\n\t\t\t\t\t--srfm-dropdown-menu-border-color: hsl( from #1D1D1B h s l \/ 0.10 );\n\t\t\t\t\t--srfm-dropdown-placeholder-color: hsl( from #1D1D1B h s l \/ 0.50 );\n\t\t\t\t\t--srfm-dropdown-icon-color: hsl( from #1D1D1B h s l \/ 0.65 );\n\t\t\t\t\t--srfm-dropdown-icon-disabled: hsl( from #1D1D1B h s l \/ 0.25 );\n\n\t\t\t\t\t\/* Background Control Variables *\/\n\t\t\t\t\t\t--srfm-instant-form-padding-top: 32px;--srfm-instant-form-padding-right: 32px;--srfm-instant-form-padding-bottom: 32px;--srfm-instant-form-padding-left: 32px;--srfm-instant-form-border-radius-top: 12px;--srfm-instant-form-border-radius-right: 12px;--srfm-instant-form-border-radius-bottom: 12px;--srfm-instant-form-border-radius-left: 12px;--srfm-form-padding-top: 0px;--srfm-form-padding-right: 0px;--srfm-form-padding-bottom: 0px;--srfm-form-padding-left: 0px;--srfm-form-border-radius-top: 0px;--srfm-form-border-radius-right: 0px;--srfm-form-border-radius-bottom: 0px;--srfm-form-border-radius-left: 0px;--srfm-bg-color: #FFFFFF;--srfm-bg-overlay-opacity: 1;\t\t\t\t\t\t--srfm-row-gap-between-blocks: 20px;--srfm-address-label-font-size: 18px;--srfm-address-label-line-height: 28px;--srfm-address-description-font-size: 16px;--srfm-address-description-line-height: 24px;--srfm-col-gap-between-fields: 16px;--srfm-row-gap-between-fields: 20px;--srfm-gap-below-address-label: 16px;--srfm-dropdown-font-size: 16px;--srfm-dropdown-gap-between-input-menu: 6px;--srfm-dropdown-badge-padding: 6px 6px;--srfm-dropdown-multiselect-font-size: 14px;--srfm-dropdown-multiselect-line-height: 20px;--srfm-dropdown-padding-right: 14px;--srfm-dropdown-padding-right-icon: calc( var( --srfm-dropdown-padding-right ) + 20px );--srfm-dropdown-multiselect-padding: 8px var( --srfm-dropdown-padding-right-icon ) 8px 8px;--srfm-input-height: 48px;--srfm-input-field-padding: 10px 14px;--srfm-input-field-font-size: 18px;--srfm-input-field-line-height: 28px;--srfm-input-field-margin-top: 8px;--srfm-input-field-margin-bottom: 8px;--srfm-checkbox-label-font-size: 18px;--srfm-checkbox-label-line-height: 28px;--srfm-checkbox-description-font-size: 16px;--srfm-checkbox-description-line-height: 24px;--srfm-check-ctn-width: 20px;--srfm-check-ctn-height: 20px;--srfm-check-svg-size: 14px;--srfm-checkbox-margin-top-frontend: 4px;--srfm-checkbox-margin-top-editor: 5px;--srfm-check-gap: 10px;--srfm-checkbox-description-margin-left: 30px;--srfm-flag-section-padding: 10px 0 10px 12px;--srfm-gap-between-icon-text: 8px;--srfm-label-font-size: 18px;--srfm-label-line-height: 28px;--srfm-description-font-size: 16px;--srfm-description-line-height: 24px;--srfm-btn-padding: 10px 14px;--srfm-btn-font-size: 18px;--srfm-btn-line-height: 28px;--srfm-multi-choice-horizontal-padding: 24px;--srfm-multi-choice-vertical-padding: 24px;--srfm-multi-choice-internal-option-gap: 12px;--srfm-multi-choice-vertical-svg-size: 48px;--srfm-multi-choice-horizontal-image-size: 28px;--srfm-multi-choice-vertical-image-size: 140px;--srfm-multi-choice-outer-padding: 4px;--srfm-upload-vertical-padding: 32px;--srfm-upload-inner-gap: 14px;--srfm-upload-text-line-height: 28px;--srfm-upload-file-margin-top: 16px;--srfm-upload-preview-size: 48px;--srfm-slider-label-font-size: 14px;--srfm-slider-label-line-height: 20px;--srfm-slider-label-top-padding: 10px;--srfm-slider-error-gap: 8px;--srfm-page-break-row-gap: 32px;--srfm-rating-icon-size: 36px;--srfm-rating-icon-gap: 8px;--srfm-datepicker-dropdown-input-gap: 6px;--srfm-login-row-gap: 16px;--srfm-signature-canvas-height: 160px;--srfm-signature-button-bottom: 16px;\t\t--srfm-page-break-back-btn-text-color: hsl( from #1D1D1B h s l \/ 0.80 );\n\t\t--srfm-page-break-back-btn-background: hsl( from #1D1D1B h s l \/ 0.05 );\n\t\t--srfm-page-break-unfilled-progress: hsl( from #1D1D1B h s l \/ 0.15 );\n\t\t--srfm-page-break-indicator-text-color: hsl( from #1D1D1B h s l \/ 0.50 );\n\t\t--srfm-page-break-connector-checked: hsl( from #1D1D1B h s l \/ 0.15 );\n\t\t--srfm-page-break-connector-pending: hsl( from #1D1D1B h s l \/ 0.25 );\n\t\t--srfm-page-break-connector-active: hsl( from #113B3D h s l \/ 0.50 );\n\t\t--srfm-page-break-steps-unfilled: hsl( from #1D1D1B h s l \/ 0.50 );\n\t\t--srfm-page-break-steps-filled: hsl( from #1D1D1B h s l \/ 0.25 );\n\t\t--srfm-page-break-steps-progress: hsl( from #1D1D1B h s l \/ 0.15 );\n\t\t--srfm-page-break-steps-pending-text-color: hsl( from #1D1D1B h s l \/ 0.80 );\n\t\t--srfm-password-strength-weak: #DC2626;--srfm-password-strength-weak-border-glow: hsl( from var(--srfm-password-strength-weak) h s l \/ 0.15 );--srfm-password-strength-weak-border-color: hsl( from var(--srfm-password-strength-weak) h s l \/ 0.65 );--srfm-password-strength-medium: #D97706;--srfm-password-strength-medium-border-glow: hsl( from var(--srfm-password-strength-medium) h s l \/ 0.15 );--srfm-password-strength-medium-border-color: hsl( from var(--srfm-password-strength-medium) h s l \/ 0.65 );--srfm-password-strength-strong: #16A34A;--srfm-password-strength-strong-border-glow: hsl( from var(--srfm-password-strength-strong) h s l \/ 0.15 );--srfm-password-strength-strong-border-color: hsl( from var(--srfm-password-strength-strong) h s l \/ 0.65 );\t\t\t\t}\n\t\t\t<\/style>\n\t\t\t\t\t\t\t\t\t\t<form method=\"post\" enctype=\"multipart\/form-data\" id=\"srfm-form-199656\" class=\"srfm-form \"\n\t\t\t\tform-id=\"199656\" after-submission=\"hide form\" message-type=\"same page\" success-url=\"\" ajaxurl=\"https:\/\/gioiavera.it\/wp-admin\/admin-ajax.php\" data-submit-token=\"8da2fb31938e92a4e802b59d88dacbae4cb77729515be4a4ae22f11acdad30b1\" data-view-token=\"d83b1c12416831404ed6cdf3e5327d05e6b1d389bd20154155be7692a5ad52cb\"\t\t\t\t>\n\t\t\t\t\n\t\t\t\t<input type=\"hidden\" value=\"199656\" name=\"form-id\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" value=\"en-us\" name=\"srfm-form-language\">\n\t\t\t\t<input type=\"hidden\" value=\"\" name=\"srfm-sender-email-field\" id=\"srfm-sender-email\">\n\t\t\t\t<input type=\"hidden\" value=\"\" id=\"srfm-page-break\">\n\t\t\t\t\t\t<p id=\"srfm-error-message\" class=\"srfm-common-error-message srfm-error-message srfm-head-error\" hidden>\t\t<span class=\"srfm-icon\" aria-hidden=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" fill=\"none\"><path d=\"M9.99935 18.3327C14.6017 18.3327 18.3327 14.6017 18.3327 9.99935C18.3327 5.39698 14.6017 1.66602 9.99935 1.66602C5.39698 1.66602 1.66602 5.39698 1.66602 9.99935C1.66602 14.6017 5.39698 18.3327 9.99935 18.3327Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M10 6.66602V9.99935\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M10 13.334H10.0083\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t<span class=\"srfm-error-content\">There was an error trying to submit your form. Please try again.<\/span><\/p>\n\t\t\t\t\t<div data-block-id=\"r01b2001\" class=\"srfm-block-single srfm-block srfm-input-block srf-input-r01b2001-block  srfm-block-width-50 srfm-slug-nome\" >\n\t\t\t\t\t\t\t\t<label id=\"srfm-label-r01b2001-lbl-RnVsbCBuYW1l\" for=\"srfm-input-r01b2001-lbl-RnVsbCBuYW1l\" class=\"srfm-block-label\">\n\t\t\t\t\t\tFull name\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t<input class=\"srfm-input-common srfm-input-input\" type=\"text\" name=\"srfm-input-r01b2001-lbl-RnVsbCBuYW1l-nome\" id=\"srfm-input-r01b2001-lbl-RnVsbCBuYW1l\"\n\t\t\t\t\t data-srfm-error-target\n\t\t\t\t\tdata-required=\"true\" aria-required=\"true\" data-unique=\"false\" maxlength=\"100\" value=\"\"  placeholder=\"Jane Smith\"  data-srfm-mask=\"none\"   \/>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-r01b2001\" data-error-msg=\"Please enter your full name.\" data-unique-msg=\"Value needs to be unique.\">\n\t\t\t\t\t\tPlease enter your full name.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\n\t\t\t<div data-block-id=\"r01b2002\" class=\"srfm-block-single srfm-block srfm-email-block srf-email-r01b2002-block  srfm-block-width-50 srfm-slug-email srfm-email-block-wrap\">\n\t\t\t\t<div class=\"srfm-email-block srf-email-r01b2002-block\">\n\t\t\t\t\t\t\t\t\t\t<label id=\"srfm-label-r01b2002-lbl-T3JkZXIgZW1haWwgYWRkcmVzcw\" for=\"srfm-email-r01b2002-lbl-T3JkZXIgZW1haWwgYWRkcmVzcw\" class=\"srfm-block-label\">\n\t\t\t\t\t\tOrder email address\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t\t\t<input class=\"srfm-input-common srfm-input-email\" type=\"email\" name=\"srfm-email-r01b2002-lbl-T3JkZXIgZW1haWwgYWRkcmVzcw-email\" id=\"srfm-email-r01b2002-lbl-T3JkZXIgZW1haWwgYWRkcmVzcw\"\n\t\t\t\t\t\t data-srfm-error-target\n\t\t\t\t\t\tdata-required=\"true\" aria-required=\"true\" data-unique=\"false\" value=\"\"  placeholder=\"name@example.com\"   \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-r01b2002\" data-error-msg=\"Please enter a valid email address.\" data-unique-msg=\"Value needs to be unique.\">\n\t\t\t\t\t\tPlease enter a valid email address.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\n\t\t<div data-block-id=\"r01b2003\" class=\"srfm-block-single srfm-block srfm-phone-block srf-phone-r01b2003-block srfm-block-width-100 \">\n\t\t\t\t\t\t\t\t<label id=\"srfm-label-r01b2003-lbl-UGhvbmUgbnVtYmVy\" for=\"srfm-phone-r01b2003-lbl-UGhvbmUgbnVtYmVy\" class=\"srfm-block-label\">\n\t\t\t\t\t\tPhone number\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-description\" id=\"srfm-description-r01b2003\">\n\t\t\t\t\t\tOptional.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t<input type=\"tel\"\n\t\t\t\t\tclass=\"srfm-input-common srfm-input-phone\"\n\t\t\t\t\tname=\"srfm-phone-r01b2003-lbl-UGhvbmUgbnVtYmVy-telefono\"\n\t\t\t\t\tid=\"srfm-phone-r01b2003-lbl-UGhvbmUgbnVtYmVy\"\n\t\t\t\t\taria-describedby='srfm-description-r01b2003' data-srfm-error-target\n\t\t\t\t\tdata-required=\"false\"\n\t\t\t\t\taria-required=\"false\"\n\t\t\t\t\tdefault-country=\"it\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"\"\n\t\t\t\t\t placeholder=\"Phone number\" \t\t\t\t\tdata-unique=\"false\">\n\t\t\t<\/div>\n\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-r01b2003\" data-error-msg=\"This field is required.\" data-unique-msg=\"Value needs to be unique.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\n\t\t\t<div data-block-id=\"r01b2004\" class=\"srfm-block-single srfm-block srfm-dropdown-block srf-dropdown-r01b2004-block  srfm-block-width-100  gv-order-history srfm-slug-order-history\">\n\t\t\t\t<fieldset>\n\t\t\t\t\t<input class=\"srfm-input-dropdown-hidden\" data-required=\"true\" aria-required=\"true\"  name=\"srfm-dropdown-1-r01b2004-lbl-T3JkZXI-order-history\" type=\"hidden\" value=\"\"\/>\n\t\t\t\t\t<legend class=\"srfm-block-legend\">\n\t\t\t\t\t\t\t\t\t\t\tOrder\t\t\t\t\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/legend>\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-description\" id=\"srfm-description-r01b2004\">\n\t\t\t\t\t\tIf you have an account, your recent orders appear here. If you ordered as a guest or cannot find your order, enter the order number below.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap srfm-dropdown-common-wrap\">\n\t\t\t\t\t\t\t\t\t\t<select\n\t\t\t\t\t\tclass=\"srfm-dropdown-common srfm-dropdown-input\"\n\t\t\t\t\t\taria-describedby='srfm-description-r01b2004' data-srfm-error-target\n\t\t\t\tdata-required=\"true\" aria-required=\"true\"  name=\"srfm-dropdown-1-r01b2004-lbl-T3JkZXI-order-history\" data-multiple=\"false\" data-searchable=\"true\"\n\t\t\t\t\t\t\t\t\t\t\t\ttabindex=\"0\" aria-hidden=\"true\">\n\t\t\t\t\t<option class=\"srfm-dropdown-placeholder\" value=\"\" disabled selected>Select an order<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"I ordered as a guest \/ I can&#039;t find my order\" data-icon=\"\"  >I ordered as a guest \/ I can&#039;t find my order<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-r01b2004\" data-error-msg=\"Select an order or enter your order number manually.\">\n\t\t\t\t\t\tSelect an order or enter your order number manually.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/fieldset>\n\t\t\t<\/div>\n\t\t\n\n\t\t\t<div data-block-id=\"r01b2005\" class=\"srfm-block-single srfm-block srfm-input-block srf-input-r01b2005-block  srfm-block-width-100 srfm-slug-numero-ordine-manuale\" >\n\t\t\t\t\t\t\t\t<label id=\"srfm-label-r01b2005-lbl-T3JkZXIgbnVtYmVyIChtYW51YWwp\" for=\"srfm-input-r01b2005-lbl-T3JkZXIgbnVtYmVyIChtYW51YWwp\" class=\"srfm-block-label\">\n\t\t\t\t\t\tOrder number (manual)\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-description\" id=\"srfm-description-r01b2005\">\n\t\t\t\t\t\tComplete this if you ordered as a guest or the order is missing from your list.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t<input class=\"srfm-input-common srfm-input-input\" type=\"text\" name=\"srfm-input-r01b2005-lbl-T3JkZXIgbnVtYmVyIChtYW51YWwp-numero-ordine-manuale\" id=\"srfm-input-r01b2005-lbl-T3JkZXIgbnVtYmVyIChtYW51YWwp\"\n\t\t\t\t\taria-describedby='srfm-description-r01b2005' data-srfm-error-target\n\t\t\t\t\tdata-required=\"false\" aria-required=\"false\" data-unique=\"false\" maxlength=\"100\" value=\"\"  placeholder=\"e.g. #1234\"  data-srfm-mask=\"none\"   \/>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-r01b2005\" data-error-msg=\"This field is required.\" data-unique-msg=\"Value needs to be unique.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\n\t\t\t<div data-block-id=\"r01b2006\" class=\"srfm-block-single srfm-block srfm-dropdown-block srf-dropdown-r01b2006-block  srfm-block-width-100 srfm-slug-tipo-richiesta\">\n\t\t\t\t<fieldset>\n\t\t\t\t\t<input class=\"srfm-input-dropdown-hidden\" data-required=\"true\" aria-required=\"true\"  name=\"srfm-dropdown-2-r01b2006-lbl-UmVxdWVzdCB0eXBl-tipo-richiesta\" type=\"hidden\" value=\"\"\/>\n\t\t\t\t\t<legend class=\"srfm-block-legend\">\n\t\t\t\t\t\t\t\t\t\t\tRequest type\t\t\t\t\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/legend>\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap srfm-dropdown-common-wrap\">\n\t\t\t\t\t\t\t\t\t\t<select\n\t\t\t\t\t\tclass=\"srfm-dropdown-common srfm-dropdown-input\"\n\t\t\t\t\t\t data-srfm-error-target\n\t\t\t\tdata-required=\"true\" aria-required=\"true\"  name=\"srfm-dropdown-2-r01b2006-lbl-UmVxdWVzdCB0eXBl-tipo-richiesta\" data-multiple=\"false\" data-searchable=\"false\"\n\t\t\t\t\t\t\t\t\t\t\t\ttabindex=\"0\" aria-hidden=\"true\">\n\t\t\t\t\t<option class=\"srfm-dropdown-placeholder\" value=\"\" disabled selected>Select an option<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Withdrawal\" data-icon=\"\"  >Withdrawal<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Damaged or defective item\" data-icon=\"\"  >Damaged or defective item<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Incorrect or non-conforming item\" data-icon=\"\"  >Incorrect or non-conforming item<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Other issue\" data-icon=\"\"  >Other issue<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-r01b2006\" data-error-msg=\"Please select the request type.\">\n\t\t\t\t\t\tPlease select the request type.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/fieldset>\n\t\t\t<\/div>\n\t\t\n\n\t\t\t<div data-block-id=\"r01b2007\" class=\"srfm-block-single srfm-block srfm-dropdown-block srf-dropdown-r01b2007-block  srfm-block-width-100  gv-return-items srfm-slug-articoli\">\n\t\t\t\t<fieldset>\n\t\t\t\t\t<input class=\"srfm-input-dropdown-hidden\" data-required=\"true\" aria-required=\"true\"  name=\"srfm-dropdown-3-r01b2007-lbl-SXRlbXMgdG8gcmV0dXJu-articoli\" type=\"hidden\" value=\"\"\/>\n\t\t\t\t\t<legend class=\"srfm-block-legend\">\n\t\t\t\t\t\t\t\t\t\t\tItems to return\t\t\t\t\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/legend>\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-description\" id=\"srfm-description-r01b2007\">\n\t\t\t\t\t\tSelect one or more items from your order.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap srfm-dropdown-common-wrap\">\n\t\t\t\t\t\t\t\t\t\t<select\n\t\t\t\t\t\tclass=\"srfm-dropdown-common srfm-dropdown-input\"\n\t\t\t\t\t\taria-describedby='srfm-description-r01b2007' data-srfm-error-target\n\t\t\t\tdata-required=\"true\" aria-required=\"true\"  name=\"srfm-dropdown-3-r01b2007-lbl-SXRlbXMgdG8gcmV0dXJu-articoli\" data-multiple=\"true\" data-searchable=\"true\"\n\t\t\t\t\t\t\t\t\t\t\t\ttabindex=\"0\" aria-hidden=\"true\">\n\t\t\t\t\t<option class=\"srfm-dropdown-placeholder\" value=\"\" disabled selected>Select items<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Select an order first\" data-icon=\"\"  >Select an order first<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-r01b2007\" data-error-msg=\"Select at least one item from your order.\">\n\t\t\t\t\t\tSelect at least one item from your order.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/fieldset>\n\t\t\t<\/div>\n\t\t\n\n\t\t<div data-block-id=\"r01b2008\" class=\"srfm-block-single srfm-block srfm-textarea-block srf-textarea-r01b2008-block  srfm-block-width-100\">\n\t\t\t\t\t\t\t\t<label id=\"srfm-label-r01b2008-lbl-QWRkaXRpb25hbCBkZXRhaWxz-7198\" for=\"srfm-textarea-r01b2008-lbl-QWRkaXRpb25hbCBkZXRhaWxz-7198\" class=\"srfm-block-label\">\n\t\t\t\t\t\tAdditional details\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-description\" id=\"srfm-description-r01b2008\">\n\t\t\t\t\t\tOptional. You do not need to provide a reason for a standard withdrawal.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t<textarea\n\t\t\t\t\tclass=\"srfm-input-common srfm-input-textarea\"\n\t\t\t\t\tname=\"srfm-textarea-r01b2008-lbl-QWRkaXRpb25hbCBkZXRhaWxz-dettagli\"\n\t\t\t\t\tid=\"srfm-textarea-r01b2008-lbl-QWRkaXRpb25hbCBkZXRhaWxz-7198\"\n\t\t\t\t\taria-describedby='srfm-description-r01b2008' data-srfm-error-target\n\t\t\t\t\tdata-required=\"false\" aria-required=\"false\"  maxLength=\"2500\"  rows=\"5\"   placeholder=\"Add any helpful information.\" \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t><\/textarea>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-char-counter-wrap\">\n\t\t\t\t\t<span class=\"srfm-char-counter\"\n\t\t\t\t\t\tdata-counter-limit=\"2500\"\n\t\t\t\t\t\t\t\t\t\t\t\taria-live=\"polite\"\n\t\t\t\t\t>0\/2500<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\n\t\t\t<div data-block-id=\"r01b2009\" class=\"srfm-block-single srfm-block srfm-upload-block srf-upload-r01b2009-block srfm-block-width-100 \">\n\t\t\t\t\t\t\t\t\t<label id=\"srfm-label-r01b2009\" for=\"srfm-upload-r01b2009\" class=\"srfm-block-label\">\n\t\t\t\t\t\tAttachments\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-description\" id=\"srfm-description-r01b2009\">\n\t\t\t\t\t\tOptional. You can attach up to 5 images or documents, up to 10 MB each. Accepted formats: JPG, PNG, WEBP, PDF.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t\t<span class=\"srfm-icon srfm-upload-icon\" aria-hidden=\"true\"><svg width='24' height='24' viewBox='0 0 24 24' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'><path d='M21 15V19C21 19.5304 20.7893 20.0391 20.4142 20.4142C20.0391 20.7893 19.5304 21 19 21H5C4.46957 21 3.96086 20.7893 3.58579 20.4142C3.21071 20.0391 3 19.5304 3 19V15' stroke='#1E1E1E' stroke-opacity='0.65' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'\/><path d='M17 8L12 3L7 8' stroke='#1E1E1E' stroke-opacity='0.65' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'\/><path d='M12 3V15' stroke='#1E1E1E' stroke-opacity='0.65' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'\/><\/svg><\/span>\t\t\t\t\t<div class=\"srfm-upload-wrap\">\n\t\t\t\t\t\t<input class=\"srfm-upload-size\" value=\"10\" type=\"hidden\" \/>\n\t\t\t\t\t\t<label class=\"srfm-classic-upload-label\">\n\t\t\t\t\t\t\tClick to upload or drag and drop\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\tid=\"srfm-upload-r01b2009\"\n\t\t\t\t\t\t\tclass=\"srfm-input-upload\"\n\t\t\t\t\t\t\tname=\"srfm-upload-r01b2009-lbl-QXR0YWNobWVudHM-allegati[]\"\n\t\t\t\t\t\t\ttype=\"file\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmultiple\n\t\t\t\t\t\t\t\tdata-max-files=\"5\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-describedby='srfm-error-r01b2009 srfm-description-r01b2009'\t\t\t\t\t\t\tdata-required=\"false\"\n\t\t\t\t\t\t\taria-required=\"false\"\n\t\t\t\t\t\t\taccept=\".jpg, .jpeg, .png, .webp, .pdf\"\n\t\t\t\t\t\t>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"srfm-upload-data\"><\/div>\n\t\t\t\t<div class=\"srfm-error-wrap\">\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-r01b2009\" data-error-msg=\"This field is required.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\n\t\t\t<div data-block-id=\"r01b2010\" class=\"srfm-block-single srfm-block srfm-gdpr-block srf-gdpr-r01b2010-block srfm-block-width-100 \">\n\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t\t<input class=\"srfm-input-common screen-reader-text srfm-input-gdpr\" id=\"srfm-gdpr-1363212366\" name=\"srfm-gdpr-r01b2010-lbl-SSBjb25maXJtIHRoYXQgSSBoYXZlIHJlYWQgdGhlIHByaXZhY3kgcG9saWN5IHJlZ2FyZGluZyB0aGUgcGVyc29uYWwgZGF0YSBzdWJtaXR0ZWQgdGhyb3VnaCB0aGlzIGZvcm0u-privacy\"\n\t\t\t\t\t data-srfm-error-target\n\t\t\t\t\tdata-required=\"true\" aria-required=\"true\" type=\"checkbox\" \/>\n\t\t\t\t\t<label class=\"srfm-cbx\" for=\"srfm-gdpr-1363212366\">\n\t\t\t\t\t\t<span class=\"srfm-span-wrap\">\n\t\t\t\t\t\t\t<svg class=\"srfm-check-icon\" width=\"12px\" height=\"10px\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<use xlink:href=\"#srfm-gdpr-r01b2010-check\"><\/use>\n\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"srfm-span-wrap srfm-block-label\">I confirm that I have read the <a href=\"\/en\/privacy-policy\/\" target=\"_blank\">privacy policy<\/a> regarding the personal data submitted through this form.\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t\t<svg class=\"srfm-inline-svg\" aria-hidden=\"true\">\n\t\t\t\t\t\t<symbol id=\"srfm-gdpr-r01b2010-check\" viewbox=\"0 0 12 10\">\n\t\t\t\t\t\t<polyline points=\"1.5 6 4.5 9 10.5 1\"><\/polyline>\n\t\t\t\t\t\t<\/symbol>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-r01b2010\" data-error-msg=\"Please confirm that you have read the Privacy Policy.\">\n\t\t\t\t\t\tPlease confirm that you have read the Privacy Policy.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"srfm-submit-container \" style=\"\">\n\t\t\t\t\t\t<div style=\"width: ; text-align: left\" class=\"wp-block-button\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button style=\"\" id=\"srfm-submit-btn\" class=\"wp-block-button__link\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"srfm-submit-wrap\">\n\t\t\t\t\t\t\t\t\tSubmit return request\t\t\t\t\t\t\t\t<div class=\"srfm-loader\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<p id=\"srfm-error-message\" class=\"srfm-common-error-message srfm-error-message srfm-footer-error\" hidden>\t\t<span class=\"srfm-icon\" aria-hidden=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" fill=\"none\"><path d=\"M9.99935 18.3327C14.6017 18.3327 18.3327 14.6017 18.3327 9.99935C18.3327 5.39698 14.6017 1.66602 9.99935 1.66602C5.39698 1.66602 1.66602 5.39698 1.66602 9.99935C1.66602 14.6017 5.39698 18.3327 9.99935 18.3327Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M10 6.66602V9.99935\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M10 13.334H10.0083\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t<span class=\"srfm-error-content\">There was an error trying to submit your form. Please try again.<\/span><\/p>\n\t\t\t\t\t<\/form>\n\t\t\t<div class=\"srfm-single-form srfm-success-box in-page\">\n\t\t\t\t<div aria-live=\"polite\" aria-atomic=\"true\" role=\"alert\" id=\"srfm-success-message-page-199656\" class=\"srfm-success-box-description\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Select the order and items you would like to return. If you checked out as a guest, enter your order number and the email address used for your purchase. You can attach helpful photos or documents. Before submitting your request, please read our returns and refunds policy.<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-interna-brand","meta":{"footnotes":""},"class_list":["post-199588","page","type-page","status-publish"],"permalink_manager":null,"_links":{"self":[{"href":"https:\/\/gioiavera.it\/en\/wp-json\/wp\/v2\/pages\/199588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gioiavera.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gioiavera.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gioiavera.it\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/gioiavera.it\/en\/wp-json\/wp\/v2\/comments?post=199588"}],"version-history":[{"count":2,"href":"https:\/\/gioiavera.it\/en\/wp-json\/wp\/v2\/pages\/199588\/revisions"}],"predecessor-version":[{"id":199658,"href":"https:\/\/gioiavera.it\/en\/wp-json\/wp\/v2\/pages\/199588\/revisions\/199658"}],"wp:attachment":[{"href":"https:\/\/gioiavera.it\/en\/wp-json\/wp\/v2\/media?parent=199588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}